Travel assistance available 24/7 · Call to discuss your flight needs
Independent travel assistance · 24/7

Need help with your flight?

Speak with Flight Advisors about flight bookings, itinerary changes, cancellations and refund requests. Our independent travel assistance team is available around the clock.

Available 24/7. Applicable service fees will be explained before you proceed.

A straightforward process

Know what to expect before making a decision.

1

Call our team

Explain whether you need a new booking, a change, cancellation help or refund information.

2

Review your options

We’ll explain the service available, relevant conditions and any applicable fees before you proceed.

3

Decide how to proceed

Choose whether to continue after you understand the service and costs. Airline rules and eligibility may apply.

Clear information first

Know who you’re contacting.

Flight Advisors provides independent travel assistance. We are not an airline’s official customer-service department, and airline policies, fares, refund decisions and ticket conditions remain subject to the relevant airline and booking terms.

We explain our role and any applicable service fees before you authorize a paid service.

Talk to Flight Advisors

Frequently asked questions

Useful details before you call.

Are you an airline?

No. Flight Advisors is an independent travel assistance service, not an airline or an airline’s official customer-service department.

Are you available 24/7?

Our stated support hours are 24/7. If you are unable to connect, please try again later. Only keep this claim published if your team can genuinely handle calls around the clock.

Will I pay a service fee?

Applicable service fees will be explained before you authorize a paid service. Airline charges, fare differences or ticket penalties may apply separately.

Can you guarantee a refund or flight change?

No. Refunds and changes depend on airline rules, ticket conditions, availability and the relevant booking terms.

What information should I have ready?

If you already have a booking, keep your itinerary and booking reference available. Share sensitive payment information only through an appropriate secure payment process.

Need help with your travel plans?

Call Flight Advisors to discuss your request and applicable fees.

Call +1 (888) 235-4318
Call 24/7 · +1 (888) 235-4318